Jumping to Solutions Instead of Identifying the Problem

In this episode titled "Jumping to Solutions Instead of Identifying the Problem," hosts Tammy Rogers, Scott Burgmeyer, and Karman Hotchkiss discuss the pitfalls of hastily jumping to solutions. Sharing insights from a staff retreat, they introduce The DMAIC Way—a problem-solving process. The hosts emphasize the importance of understanding problems before taking action and conclude by introducing team members Jenn Peterson, Michael Peterson, and Marlene Sprouse, highlighting the team's dedication to empowering frontline individuals with problem-solving skills.

The DMAIC Way® 9 Step-Process

1. Define the problem or area you would like to change. Be specific.
2. Why does this need to change or be improved?
3. What are the current process steps?
4. What are the causes or gaps?
5. Why did the cause(s) occur or what are the options?
6. What actions will be taken and how will people be notified?
7. What will be put in place to prevent backslide?
8. Is the issue resolved? Prove it. (Show results.)
9. Memorialize the work.

 
Questions or topic suggestions? Let us know! podcast@becomemoregp.com   

Connect with us on LinkedIn: https://www.linkedin.com/company/becomemoregp   

Meet your hosts:   

Tammy K Rogers: https://www.linkedin.com/in/tammerarogers 
Scott Burgmeyer:  https://www.linkedin.com/in/burgy 
Producer Karman Hotchkiss: https://www.linkedin.com/in/karman-hotchkiss/   

Other Resources:  http://www.becomemoregp.com